README for HALO Maintenance Update

Updated May, 2008 © Vivonet Canada, Inc.

Thank you for your interest in Halo!

This document contains information on the latest changes in Halo. For the latest information on Halo, visit our Web site at http://www.myhalo.com/

Contents


What's New?

This section lists new features, enhancements, and issue resolutions included in Halo. For more detailed information on product features, please refer to our Online Help system by signing on to Halo Enterprise Manager and clicking the 'Help' button.

Halo Enterprise Manager

This Maintenance Update covers changes to Halo Enterprise Manager required for Halo compliancy to the Visa Payment Application Best Practices (PABP) standards. For more information on Halo and PABP, please visit the following link: https://secure.myhalo.com/messages/pabp_info.pdf

90-Day Password Updates

  • All Halo Enterprise Manager users will now be prompted to change their passwords every 90 days. A user's new Password cannot be the same as any of their previous 4 passwords.

New Password Criteria

  • All new Halo Enterprise Manager passwords must now be at least 7 characters long and contain both letters and numbers. If your current password does not presently meet this criteria, you will still be able to log on to Enterprise Manager for now, but within 90 days of this Maintenance Update, every existing user will be prompted upon login to change their current password to adhere to the new standards.

EM Login Expiry

  • Any user who does not log on to Halo Enterprise Manager for 90 days will now have their login disabled. An expired user will be unable to log on to Enterprise Manager until someone with appropriate permissions resets their password.
  • Note: Disabling an expired user's Enterprise Manager login does NOT affect that user's Halo POS login.

Resetting Passwords

  • On the 'Personal Info' screen of the Add/change employees editor, a new 'Reset Password' button allows users with appropriate permissions to reset the Halo Enterprise Manager password for any user from a lower ranking Job Code. This will cancel that user's current password and assign a new Temporary Password, displayed to the right of the 'Reset Password' button. The first time a user logs on to Enterprise Manager after having their password reset, they will be prompted to change their Temporary Password before they can continue.
  • For more information, see "Resetting User Passwords" in the Halo Enterprise Manager Online Help system, beneath the Halo Editors - People book.

30 Minute Lockdown

  • If a user attempting to log on to Halo Enterprise Manager enters the wrong password six times in a row, that user will now be locked out from Halo Enterprise Manager for 30 minutes. A user lockout can be removed at any time by resetting the user's password.

Adding Users

  • After adding a new user to Halo Enterprise Manager, Halo now assigns a Temporary Password to that user. You can view this password from the 'Personal Info' screen of the Add/change employees editor. The first time a new user logs on to Halo Enterprise Manager, they will now be prompted to change this password before they can continue.

Changing your Password

  • On the Change personal settings editor, a new 'Change Password' link has been added to the Screen Options bar. Use this link to change your password at any time. This link replaces the old fields for changing passwords that were previously located on the Change personal settings screen itself, and instead opens a more secure interface.
  • For more information on changing passwords, see "Changing User Passwords" in the Halo Enterprise Manager Online Help system, beneath the Halo Editors - People book.

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Contacting Halo

Live technical support for any Halo support issue is available from 7:00am to 7:00pm Pacific Standard Time, Monday through Friday. Emergency technical support is also available 24 hours a day, 7 days a week for critical issues preventing you from doing business.

In addition to telephone support, you can also send us an email and we will respond to your request as soon as possible.

Halo Community Support

Halo Sales Department

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